Returns & Exchanges

At NYRALONDON, we want you to be completely satisfied with your home decor and lifestyle purchases. If your item isn't quite right, we offer a 30-day return policy for all unused products in their original packaging.

1

Initiate Your Request

Log into our returns portal with your order number and email address to select the items you wish to return and receive a Return Authorization number.

2

Prepare Your Package

Carefully pack your items in their original protective boxes, ensuring all fragile home goods are securely wrapped to prevent damage during transit.

3

Ship It Back

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location; please keep your tracking receipt for reference.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing